Privacy policy

Privacy Policy

Last Updated: May 19, 2026

Welcome to xBeStill. At xBeStill Co., we value your trust and are committed to protecting your privacy and personal information while providing you with a safe, secure, and peaceful shopping experience.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, create an account, contact us, or otherwise interact with our services (collectively, the “Services”).

Our store is powered by Shopify, which enables us to securely operate our online business and provide our products and services to customers.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect the following categories of personal information depending on how you interact with our Services:

Personal & Contact Information

Full name
Email address
Phone number
Billing address
Shipping address

Payment Information

Payments are securely processed through trusted third-party payment providers. We do not store your full payment card information on our servers.

Payment-related information may include:

Payment method
Transaction confirmations
Billing details

Account Information

If you create an account with us, we may collect:

Username
Password
Account preferences
Saved shopping information

Order & Shopping Information

Products viewed or purchased
Cart activity
Wishlist items
Purchase history
Returns and exchanges

Device & Technical Information

When you use our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Website interaction data
Cookies and usage analytics

Communications

We may collect information you provide when:

Contacting customer support
Sending inquiries
Leaving reviews
Communicating with us through email or forms

How We Collect Information

We collect information in several ways:

Directly From You

Including when you:

Place an order
Create an account
Subscribe to emails
Contact customer support
Submit forms or reviews

Automatically Through Technology

We may use:

Cookies
Pixels
Analytics tools
Similar tracking technologies

to improve website performance and personalize your shopping experience.

From Service Providers & Partners

We may receive information from trusted third-party providers that help us operate our business, including payment processors, shipping providers, analytics providers, and advertising partners.

How We Use Your Information

We may use your information to:

Fulfill Orders & Provide Services

Process payments
Ship orders
Send order confirmations and tracking
Manage returns and exchanges
Provide customer support

Improve Your Shopping Experience

Personalize product recommendations
Improve website functionality
Analyze website performance
Enhance customer experience

Marketing & Communications

With your consent where required, we may send:

Promotional emails
Product updates
Special offers
Marketing communications

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Security & Fraud Prevention

We use personal information to:

Protect customer accounts
Detect fraudulent transactions
Prevent unauthorized activity
Maintain website security

Legal Compliance

We may use or disclose information when necessary to:

Comply with legal obligations
Respond to lawful requests
Enforce our policies
Protect our rights and customers

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep the website functioning properly
Remember customer preferences
Analyze website traffic
Improve marketing and advertising efforts

You may choose to disable cookies through your browser settings, though some features of the website may not function properly.

To learn more about online privacy controls, visit:
Global Privacy Control

How We Share Information

We do not sell your personal information.

However, we may share information with trusted third parties that help us operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Analytics providers
Marketing and advertising partners
Customer support platforms

Our store is hosted by Shopify. Shopify may process your information in order to securely provide and improve the platform services powering our store.

To learn more, please review:

We may also disclose information:

To comply with legal obligations
To protect against fraud or abuse
During a business transfer or merger
With your consent or direction

Data Retention

We retain personal information only as long as necessary to:

Provide our Services
Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce agreements and policies

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Request data portability
Opt out of certain marketing communications
Limit certain uses of personal data

To exercise your rights, please contact us using the information below.

We will not discriminate against you for exercising your privacy rights.

Children's Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we may remove the information.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of external websites before providing personal information.